UPHS Webmail Login Guide

UPHS Webmail is an extranet website for Penn Medicine employees which provides them with access to their e-mail via Internet connection. Besides UPHS Webmail Penn Medicine provides its employees with external access to UPHS Intranet, UPHS Mobile Phonebook and Employee Self Service. UPHS webmail is hosted on mail.uphs.upenn.edu domain.

UPHS Webmail Login Process

Before you proceed with entering your information into the UPS Webmail website make sure that you’re browsing authentic domain owned by Penn Medicine. Many phishing attacks start with mail and URLs which lead to malicious websites. You can check out our Anti-phishing guide to avoid most frequent types of phishing attacks. The mail.uphs.upenn.edu domain uses HTTPS protocol and SSL encryption to protect its users. Certificate for this domain is valid and current. But if you want to verify yourself, please follow instructions in our anti-phishing guide above for exact steps. When we checked the certificate for mail.uphs.upenn.edu was issued by Symantec Corporation to “University of Pennsylvania Health System”. It was issued to the common name “mail.uphs.upenn.edu” located in Philadelphia, Pennsylvania, USA.

Login to the UPHS WebMail is server by Microsoft Outlook server hosted on mail.uphs.upenn.edu. In order to login to it you need to have your UPHS User name and Password. Also on the login screen make sure to choose what kind of computer you are using to connect to the UPHS Webmail. If you’re connecting from the computer in public use or could be shared by somebody else make sure to select “This is a public or shared device”. If you’re using private device select “This is a private computer”.

Frequent login errors

  • If your password is not working on the login page make sure that your Caps Lock button is turned off and you are typing letters in the correct case.
  • For problems or questions relating to your UPHS Remote Access account, please contact the Service Desk at 215-662-7474. You can also read instructions on how to access UPHS Webmail, UPHS Intranet and other services by clicking on “Click here for step by step instructions” link on the following page http://www.uphs.upenn.edu/network/#

Useful URLs