USAA Customer Service Hours

USAA Customer Service Hours

Customer Hours for Checking, Savings, Credit Cards, Loans, CDs and USAA Web BillPay®.

Monday to Friday: 6:30 a.m. toto 10 p.m. CT

Saturday: 8 a.m. toto 6 p.m. CT

USAA Shortcut Phone Number: #USAA (or #8722)

USAA Phone Number: 210-531-USAA (or 210-531-8722)

USAA Toll Free Phone Number: 800-531-USAA (or 800-531-8722)

USAA Fax Number: 800-531-5717

USAA Bank Lobby

Monday to Friday, 8:30 a.m. – to 5:00 p.m. CT

Saturday, 8:30 a.m. – to 1 p.m. CT

Only the lobby tellers are available on Saturdays.

USAA Bank Lobby Address:

10750 W I-10

San Antonio, TX 78288

USAA Bank Drive Through

Monday to Friday, 7 a.m. – to 6 p.m. CT

Saturday, 8:30 a.m. – to 1 p.m. CT

USAA Bank Drive Through Address:

10750 W I-10

San Antonio, TX 78288

USAA Individual Retirement Accounts Hours

Monday to Friday, 7 a.m. – to 9 p.m. CT

Saturday, 8:30 a.m. – to 5 p.m. CT

USAA Individual Retirement Accounts Phone Number: 800-IRA-USAA (or 800-472-8722)

USAA Trust Services Hours

Monday to Friday, 8 a.m. –to 5 p.m. CT

USAA Trust Services Phone Number: 877-899-6325

USAA Extended Vehicle Protection Program hours

7 a.m. – to 7 p.m. CT, 7 days a week

USAA Extended Vehicle Protection Program Phone Number: 877-387-8722

USAA Quicken® and Microsoft® Money Support hours

Monday to Friday, 7 a.m. – to 10 p.m.

Saturday, 8 a.m. – to 6 p.m.

USAA Quicken® and Microsoft® Money Support Phone Number: 800-531-0617

USAA Automated Security Verification hours

Automated service available 24 hours per day and 7 days a week.

Credit Card Automated Security Verification Phone Numbers:

  • 800-272-9440
  • 800-556-4146
  • 800-292-8995

Debit Card Automated Security Verification Phone Numbers:

  • 800-430-3886
  • 800-945-2834
  • 800-292-8995